Privacy Policy
Privacy Policy
At Richie Gold and Diamond, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website or interact with our online services.
1. Information We Collect
When you use our website, we may collect the following types of information:
• Personal Information: Full name, email address, phone number, billing and shipping address, payment details (when placing an order), or any other information you voluntarily provide.
• Device Information: IP address, browser type, device type, operating system, and browsing behaviour on our website.
• Cookies and Tracking Technologies: We use cookies and similar tools to enhance your user experience and monitor website usage.
2. How We Use Your Information
We may use your information for the following purposes:
• To fulfill orders and provide customer support
• To personalize your experience on our website
• To send order confirmations, updates, and promotional offers (if you opt-in)
• To improve our products, services, and website
• To prevent fraud and ensure website security
• To comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal data. We only share information with trusted third parties when necessary:
• Service Providers: Payment processors, shipping companies, and marketing platforms who help us operate effectively
• Legal Requirements: When required by law or in response to lawful requests (e.g. subpoenas or court orders)
• Business Transfers: In the event of a merger, acquisition, or asset sale
4. Your Rights and Choices
You have the right to:
• Access or update your personal information
• Request deletion of your data
• Opt out of receiving promotional communications
• Restrict or object to certain data processing activities
To make such requests, please contact us at: info@richiegoldnaddiamond.com
5. Security Measures
We use industry-standard security measures such as SSL encryption and secure payment gateways to protect your data. However, no online method is 100% secure, so we cannot guarantee absolute security.
6. Cookies Policy
Our website uses cookies to:
• Remember your preferences
• Track analytics and usage
• Deliver personalized ads (if applicable)
You can disable cookies through your browser settings, though this may affect website functionality.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the content or privacy practices of those third-party websites. We encourage you to read their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date. We encourage you to review it periodically.
9. Contact Us
If you have any questions or concerns regarding this policy or your data, please reach out to us:
Richie Gold and Diamond
Email: info@richiegoldanddiamond.com
Phone: 971-50-109-3943
Address: Deira Dubai Gold Souk, Near Gate 1
Last Updated: August 22, 2025